Frequently asked questions
Short answers to what buyers ask before, during and after an order on an SMM panel, and about this site.
Before you order
What should I check before placing a first order on an SMM panel?
Read the service description rather than the name, then find the refill terms for that exact service, the refund conditions and a way to reach support without logging in. Start with a small order before adding a larger balance, and keep a copy of the terms page as it looked on the day you paid.
Why do similar services cost different amounts on different panels?
A listing that looks the same can differ in the accounts behind it, the delivery speed, whether refill is included and how many resellers sit between the panel and the supplier. Compare the written terms on those points first. When the terms match and the price still differs, the gap is mostly margin.
Does the panel I pay deliver the order itself?
Usually it does not. Most panels pass each order through an API to a supplier, and that supplier is often another panel. The site you pay holds your balance, shows the service list and answers tickets, while the delivery itself happens further up a chain that is rarely visible from the order page.
How can I tell whether a top SMM panel list is independent?
Look at who operates the site, whether the publisher's own panel is labelled, whether the criteria were published before the results, and whether figures carry dates and sources. Then read the site's other lists. If the same panel comes first in all of them, the list is advertising, whatever its format.
Refill and drops
What does refill mean on an SMM panel?
Refill means the panel delivers again when the count you paid for drops after the order completes. It applies only within the stated window, after the stated trigger, and to the services the terms cover. A refill tag in a service name without those details gives you very little to rely on.
Why do followers drop after an order completes?
Platforms remove accounts and activity they judge to be inauthentic, and accounts created in bulk tend to be found sooner. How much drops, and how quickly, depends on the supplier behind the service rather than on the panel you paid. A refill policy decides what happens after a drop, not whether it happens.
Why was my refill request rejected?
Common reasons are a request made after the window closed, a drop smaller than the minimum the panel accepts, a profile switched to private, a changed username or deleted post, or a service that never included refill. Most of these can be checked before ordering if the panel publishes its trigger and its scope.
Does a refill restart the refill window?
That depends on the panel, and many do not say. Some count the window from the original order and let later refills run inside it, while others restart it after each refill. On a service that keeps dropping, the difference decides how many times you can ask, so check it before you pay.
Payments and refunds
Why can I not withdraw my panel balance?
Panels usually treat added funds as a prepaid balance for orders, not as money held on your behalf. Terms often say deposits are non-refundable, and refunds for failed orders go back to that balance rather than to your card or wallet. Read the refund clause before adding more than you plan to spend soon.
What happens to my money when an order is cancelled or partial?
On most panels the undelivered part returns to your balance, either automatically when the supplier reports the status or after a support ticket. The terms should say which, and whether a partial order counts as delivered for refill purposes. If they say neither, ask support before you order again.
Is a refund the same as a refill?
No. A refund returns money to your balance or to you, while a refill delivers the engagement again and leaves the money with the panel. They follow separate conditions, and a service with refill does not necessarily give a refund when an order drops, stalls or is cancelled by the supplier.
Why is a card chargeback risky with a panel?
A chargeback usually leads the panel to close your account under its termination clause, and the terms often let it keep any remaining balance. If a payment went wrong, open a ticket first and keep the written reply. Treat a chargeback as a last step, taken knowing the account will probably end.
Safety
Can buying followers get my account banned?
It can. Platform rules generally prohibit buying engagement, and platforms remove inauthentic activity and sometimes restrict the accounts that received it. Panel terms almost always exclude responsibility for what happens to your account. If an account matters to you, treat the full risk as yours before ordering anything for it.
Do I need to give a panel my social media password?
No. Follower, like and view services only need a public link to the profile or post. A service that asks for your login, a verification code or access to the account is not a normal panel order, and handing over those details puts the account at a risk that no refill policy covers.
Is it safer to test a service on a secondary account first?
Testing on an account you can afford to lose shows how delivery and drops behave on that service before you use it anywhere that matters. It does not make your main account safe, because the risk of restriction attaches to whichever account receives the engagement, and platforms can treat accounts differently.
What should I do if a panel stops answering support tickets?
Stop adding funds, collect your order IDs, the service descriptions and any written replies, and check the terms for a contact address and the company named in them. If the terms name no company or jurisdiction, your options beyond the support channel are limited, which is worth knowing before the next deposit.
Order mechanics
What does partial mean?
Partial means the supplier delivered some of the quantity and stopped, and the panel closed the order at that point. The undelivered part is normally returned to your balance at the rate you paid. Check whether the terms treat a partial order as delivered for refill purposes, because several panels exclude it.
Why is my order stuck on pending?
Pending means the panel has accepted and charged the order but the supplier has not reported a start. It can sit there while the order queues upstream, while the supplier is out of accounts for that service, or because nobody has looked at it. Panels rarely set a limit, so open a ticket with the order ID rather than waiting.
Can I cancel an order?
Sometimes, and only before delivery starts. Panels mark each service as cancellable or not, and once the supplier has begun, the request is usually refused. Where cancel works, the charge goes back to your balance rather than to your card. A service with no cancel flag is worth knowing about before you order a large quantity.
What is start count?
Start count is the number the panel recorded on your profile or post when the order began. A refill claim is usually settled against it: the panel compares the current count with the start count plus the quantity you ordered. If the figure was read late, or the profile was private at that moment, the arithmetic is against you.
What does drip feed do?
Drip feed splits one order into a number of runs, delivered at an interval you set, so the count rises in steps instead of at once. The panel multiplies runs by quantity per run and charges the total up front. It changes the pace of delivery only; the accounts behind the service and the drop behaviour stay the same.
API
Do SMM panels have webhooks?
None of the ten panels in the audit set does. On 1 October 2026 all ten API documents described the same request-and-answer calls and printed the same example response, down to the digits, because the document ships with the panel software. Order status has to be polled on a schedule, and every one of the ten describes a call that takes a list of order IDs.
Does the panel check the link I paste?
Measured on one panel's API on 4 September 2026: it did not. The add call was sent with the link "notaurl", answered with an order ID and charged the balance, and the order was later reported completed with nothing returned. The service ID, the quantity range and the balance are checked; the link is carried, not inspected. The order form was not measured.
What does API v2 mean?
It is the label most panels give the current version of their ordering interface, not a standard anyone maintains. In practice it means one endpoint that takes an action name, a key and the order fields, and returns JSON. On the ten panels this site read, the document and the calls named in it were the same on all ten, because they run the same panel software. Outside that set, read the panel's own API page before you build.
Can a reseller use my API?
If you run a panel on standard software, yes: your customers get the same actions you use against your provider, with their own key against their own balance. What they cannot get is a separate read-only key or limits per service, because the common convention gives an account one key that can spend it.
What is a child panel?
A child panel is a ready-made panel site rented from a provider: you get a domain, a storefront and a service list, while the provider keeps the software, the supply and the delivery. You set prices and answer customers. If the provider stops providing, the site stops with it, because nothing underneath it is yours.
About this site
Who runs this site?
This site is operated by the team behind Boostero, an SMM panel. Boostero is named in the footer of every page and on the About page, it is labelled wherever it appears on this site, and it is measured on the same criteria, on the same day, as every other panel. Since 5 October 2026 it is scored and not ranked, and the audit says why above its table.
How are panels scored on this site?
Each audit criterion carries a published weight, and together the weights make up the full score. A panel's score is the sum of the weights of the criteria it passes, while a fail or an unverified result adds nothing. Ties go to the panel with fewer unverified results, then to the one that passes more criteria, then to alphabetical order.
When are the audit criteria decided?
Before any panel is scored. The criteria for each audit are published on the methodology page ahead of the results and are not changed afterwards. Each criterion states what is checked, how it is checked and what counts as a pass, so anyone can repeat the check from a panel's public pages.
Does this site measure what panels actually deliver?
Yes, by buying. Test 1 was published on 1 November 2026: ten panels, one order of 1,000 Instagram followers each, counted to day 21. The first delivery score, from Test 1 and Test 2, is published on 1 December 2026; until then no ranking here uses delivery data.
Why should I trust a ranking published by a panel?
Trust the parts you can check rather than the publisher. The criteria are published before any panel is read, each one states what counts as a pass, the pages that were read are archived with the date, and Boostero is read on the same criteria on the same day and left out of the order. Where that is not enough, repeat a criterion yourself.
Can a panel pay to move up?
No. Placement cannot be bought, and no panel is told its result before publication, with one exception this site cannot avoid: Boostero's operator runs the audit and sees every reading. Boostero therefore takes no place. It is measured on the same criteria on the same day, its score and its fails published beside the table rather than in the order. Decided on 5 October 2026, with the scores known; the October 2026 audit gives the reason above its table.
What happens if a panel disagrees with a result?
Write to the address on the contact page with the criterion and what you say was wrong. Each reading is archived, so the page as it stood on the measurement day can be compared with the claim. If the reading was wrong, the article is corrected and the change is logged on the corrections page with its date. The author decides.
How often are the results refreshed?
The audit of public pages is repeated quarterly, on 1 October 2026, 1 January 2027 and 1 April 2027, and every prior version stays in the archive. Delivery tests are published as each one finishes, starting on 1 November 2026. The two scores sit side by side and are never added together.